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IT Manager - Multi-Site Retail & F&B Group

Taiwan Permanent View Job Description
This role oversees all core enterprise systems across a large retail & F&B network, ensuring operational excellence, system stability, and continuous digital innovation. You will lead a strong internal IT team, manage vendors, and deliver mission-critical technology initiatives that directly impact business growth.
  • Lead the full digital backbone of a nationwide retail brand.
  • Own high-impact systems that touch millions of customers every day.

About Our Client

Our client is a fast-growing retail & F&B group operating hundreds of locations nationwide. The organization is undergoing rapid expansion and is actively investing in digital capabilities, omnichannel customer experiences, and enterprise systems modernization.

Job Description

  • Define and execute the company's IT roadmap, including digital transformation, AI adoption, and enterprise architecture planning.
  • Lead system development, integration, and optimization across POS, ERP, CRM, App, ordering, and membership platforms.
  • Oversee new store openings and store closures, ensuring seamless deployment of IT infrastructure, POS systems, and operational tools.
  • Manage cross-department digital projects, ensuring successful delivery, user adoption, and measurable business impact.
  • Establish and maintain strong information security frameworks to protect business operations and customer data.
  • Lead and develop a team of 5-8 IT professionals; manage IT budgets, vendors, and annual departmental KPIs.
  • Improve operational efficiency through technology, automation, and process standardization.

The Successful Applicant

  • 8+ years of experience in IT management within retail, F&B, or multi-site chain businesses (mandatory).
  • Strong understanding of POS, ERP, CRM, membership systems, and store-level operational workflows.
  • Proven experience leading App development or digital marketing-related technology projects.
  • Solid knowledge of modern software architecture (MVC, Web API, microservices, front-end/back-end frameworks).
  • Hands-on familiarity with Oracle and/or MS SQL databases.
  • Demonstrated understanding of payment flows, logistics, warehousing, and supply chain systems.
  • Strong leadership, communication, and project management skills.
  • Experience with tools such as ERP suites, common POS platforms, and project management methodologies is highly preferred.

What's on Offer

  • Lead group-wide digital transformation with high visibility to senior leadership.
  • Opportunity to shape technology strategy for a rapidly expanding consumer brand.
Contact
Max Yeh
Quote job ref
JN-122025-6901738
Phone number
+886287298209

Job summary

Job function
IT
Specialisation
IT Management
What is your area of specialisation?
Retail
Location
Taiwan
Contract Type
Permanent
Consultant name
Max Yeh
Consultant phone
+886287298209
Job Reference
JN-122025-6901738

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.