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General Manager

Taipei City Permanent NTD2,800,000 - NTD3,500,000 per year View Job Description
The General Manager is responsible for leading and growing a premium skincare business, driving brand equity, commercial success, and exceptional customer experience. This role oversees all aspects of the business, including retail, distribution, marketing, operations, and customer engagement, ensuring alignment with the brand's luxury positioning and heritage.
  • Premium brand with great quality
  • Strong R&D and Product development

About Our Client

Our client is a globally recognized premium skin care brands rooted in advanced scientific research with great product quality. They are now looking for a General Manager in Taiwan and oversee its business in Taiwan.

Job Description

  • Define and execute market strategies to strengthen brand positioning in the luxury skincare segment.
  • Preserve and elevate brand image, ensuring consistency across all customer touchpoints.
  • Identify growth opportunities across channels (retail, e-commerce, spa, wholesale).
  • Monitor market trends, customer preferences, and competitive landscape in the premium beauty industry.
  • Drive sales performance across all channels, including boutiques, department stores, e-commerce, and spa partners.
  • Ensure best-in-class retail execution and customer experience aligned with luxury standards.
  • Lead brand-building initiatives, including campaigns, product launches, and experiential events.
  • Ensure a seamless omnichannel customer journey across online and offline platforms.
  • Foster strong CRM and clienteling practices to build long-term customer loyalty.
  • Collaborate with global teams to localize brand storytelling and communication strategies.
  • Ensure efficient inventory management and product availability while maintaining premium service levels
  • Hold full P&L accountability, including budgeting, forecasting, and performance tracking.
  • Build and lead a high-performing team across retail, marketing, and business functions.

The Successful Applicant

  • 12+ years of retail management experience in luxury beauty, skincare, cosmetics, or premium retail industries.
  • Proven track record of managing brand growth and P&L in a luxury environment.
  • Familiar with multiple channels including retail, wholesale, hotel & spa as well as EC channels
  • Strong understanding of retail operations, distribution, and consumer engagement in the beauty sector.
  • Solid people management experience with great cross functional coordination skills
  • Strong communication and interpersonal skills in both English and Mandarin
  • Growth mindset with high flexibility and embrace new changes
  • Good influencing skills as well as stakeholders management

What's on Offer

  • Competitive salary package and benefits
  • Strong ownership of business strategy
  • Collaborative and supportive company culture
Contact
Ivan Mo
Quote job ref
JN-042026-7004153
Phone number
+886 2 8729 8248

Job summary

Job function
Sales
Specialisation
General Management
What is your area of specialisation?
Retail
Location
Taipei City
Contract Type
Permanent
Consultant name
Ivan Mo
Consultant phone
+886 2 8729 8248
Job Reference
JN-042026-7004153

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.