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Customer Technology Manager | Driving Digital Experiences

Taiwan Permanent View Job Description
Take ownership of the digital ecosystem shaping millions of customer interactions every year. Lead the roadmap for mobile, loyalty, ordering, payment, and in-store technology platforms.
  • Lead customer-facing digital innovation
  • Own app, loyalty, ordering & payment platforms

About Our Client

Our client is a leading consumer-focused organization undergoing significant digital transformation. Technology and customer experience sit at the center of the company's next phase of growth.

Job Description

  • Drive roadmap and enhancement initiatives across digital customer platforms
  • Lead POS, membership, ordering, payment, and customer engagement solutions
  • Collaborate with operations, marketing, CRM, and technology teams
  • Improve customer journeys and store efficiency through technology
  • Manage external technology partners and service delivery
  • Build scalable digital product capabilities

The Successful Applicant

  • Experience in retail, consumer, hospitality, or digital product environments
  • Knowledge of POS, loyalty, CRM, app, ordering, or payment platforms
  • Strong product and stakeholder management skills
  • Experience delivering large-scale customer-facing technology solutions
  • Customer-centric and data-driven mindset

What's on Offer

  • Ownership of highly visible digital products
  • Direct impact on customer experience and business growth
  • Exposure to large-scale digital transformation initiatives
  • Strong collaboration with senior stakeholders
  • Long-term career development opportunities
Contact
Max Yeh
Quote job ref
JN-102026-7127524
Phone number
+886287298209

Job summary

Job function
IT
Specialisation
IT Management
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Taiwan
Contract Type
Permanent
Consultant name
Max Yeh
Consultant phone
+886287298209
Job Reference
JN-102026-7127524

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.