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Customer Success Engineer - Telecom Solutions

Taiwan Permanent View Job Description
Join a growing international team supporting mission-critical platforms for enterprise customers. This role combines Linux operations, technical troubleshooting, and customer-facing support in a highly autonomous environment.
  • Fully remote role with a global technology company
  • Opportunity to work directly with leading telecom customers

About Our Client

Our client is a global technology company specializing in network and application intelligence solutions. They work with major telecommunications providers and continue to expand their footprint across the Asia-Pacific region.

Job Description

  • Support and monitor customer production environments
  • Troubleshoot Linux, application and system issues
  • Work closely with customers on technical requests and changes
  • Collaborate with global support and engineering teams
  • Perform system upgrades, maintenance and configuration changes
  • Develop scripts to improve operational efficiency

The Successful Applicant

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Strong Linux administration and troubleshooting experience.
  • Experience supporting production or mission-critical environments.
  • Solid understanding of networking fundamentals.
  • Customer-facing experience with strong communication skills.
  • Experience with scripting languages such as Python, Shell, or Perl.
  • Exposure to virtualization, cloud, or container technologies is preferred.
  • Telecommunications industry experience is advantageous but not required.
  • Fluent Mandarin and professional English communication skills.

What's on Offer

  • Fully remote working arrangement.
  • Opportunity to work with leading telecom operators and enterprise customers.
  • Regional exposure through collaboration with international teams.
  • High-impact role with strong ownership and long-term career development opportunities.
Contact
Max Yeh
Quote job ref
JN-072026-7056495
Phone number
+886287298209

Job summary

Job function
IT
Specialisation
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
Taiwan
Contract Type
Permanent
Consultant name
Max Yeh
Consultant phone
+886287298209
Job Reference
JN-072026-7056495

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.