儲存工作 返回搜尋 職務說明 概要 類似職務Lead a multi-location customer service team and influence regional serviceDrive digital transformation, process excellence, and customer experience關於我們的客戶Our client is a well-established multinational organization operating within a highly technical and fast-paced technology & AI industry. With a strong global footprint and customer-centric culture, the company invests in innovation, digital transformation, and employee development to maintain operational excellence and long-term growth.職務說明Lead and develop a regional Customer Service team, fostering a high-performance and customer-focused culture.Manage workforce planning, team capacity, succession planning, and budget responsibilities.Improve end-to-end order management processes, delivery performance, forecast alignment, and customer satisfaction metrics.Collaborate with Sales, Supply Chain, Planning, Logistics, Quality, Finance, and manufacturing teams to resolve supply and fulfillment challenges.Identify and implement process improvements, automation initiatives, and digital service solutions.理想的應徵者Bachelor's degree or equivalent relevant qualification.Extensive leadership experience within Customer Service, Sales Operations, Supply Chain, S&OP, or Materials Planning.Proven track record managing teams across multiple locations and driving organizational performance.Strong communication skills in English; Mandarin proficiency is an advantage.Experience using ERP and CRM platforms, along with reporting and analytics tools.福利待遇Competitive compensation package with performance-based incentives.Opportunity to lead a regional function with significant business impact.Exposure to global stakeholders and cross-functional leadership teams.Clear career development pathways within an international organization.聯絡Ryan Han職務編號JN-072026-7067543手機號+886 955138162職務概要職務類別採購與供應鏈子類別客戶服務/訂單管理產業資訊科技/通訊地區台北市合約類型全職招募顧問名稱Ryan Han招募顧問電話+886 955138162職務編號JN-072026-7067543辦公模式在家工作或混合工作模式
