Back to search

Systems Support Engineer - Global Automation Leader

Taiwan Permanent View Job Description
This role provides on-site technical support for advanced automation and material-handling systems. You will diagnose system faults, troubleshoot software/SQL/network issues, and ensure customers' operations remain stable and efficient.
  • Be the first-line expert keeping advanced automation systems running.
  • Work closely with cutting-edge, high-complexity in-house applications.

About Our Client

Our client is a world-class leader in automation solutions, delivering complex in-house systems for warehousing, logistics, distribution, and industrial operations. With global engineering teams across APAC, Europe, and the U.S., the company builds high-performance systems that integrate software, controls, equipment, and large-scale automation.

Job Description

  • Provide on-site technical support, troubleshooting, and incident resolution for large-scale automation systems.
  • Diagnose system faults involving Windows servers, SQL databases, networking, and custom application behavior.
  • Lead incident & problem management until a workaround or resolution is confirmed.
  • Participate in commissioning and testing for new system deployments at customer sites.
  • Maintain strong relationships with local clients and act as the technical first-line contact.
  • Conduct system monitoring, validation, regression testing, and escalation coordination with global engineering teams.
  • Ensure safety compliance, hazard identification, and adherence to company procedures.
  • Contribute to continuous improvement activities and internal knowledge base updates.

The Successful Applicant

  • Strong troubleshooting skills in Windows Server environments.
  • Knowledge of MS SQL Server, networking (LAN), and basic understanding of C#, .NET, Python, PowerShell, or HTML is highly valued.
  • Background in automation, material handling, system integration, or in-house software applications is highly preferred.
  • Exposure to PLC (Siemens / Rockwell) is a plus, not a requirement.
  • Customer-facing mindset with solid communication and problem-solving skills.
  • Ability to work independently, travel locally, and handle field-service conditions.
  • Proficiency in written & spoken English.

What's on Offer

  • Work with advanced industrial automation solutions used by global companies.
  • High ownership role with a direct impact on customer operations.
  • Strong technical exposure across software, systems, SQL, networking, and automation.
  • Join an international engineering environment with APAC collaboration.
Contact
Max Yeh
Quote job ref
JN-122025-6897865
Phone number
+886287298209

Job summary

Job function
IT
Specialisation
Systems Administration
What is your area of specialisation?
Technology & Telecoms
Location
Taiwan
Contract Type
Permanent
Consultant name
Max Yeh
Consultant phone
+886287298209
Job Reference
JN-122025-6897865

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.