⚠️ 請留意冒充招募人員的詐欺活動,了解更多。

Director, Customer Services (Semicon Leading Company)

新竹 全職 在家工作或混合工作模式 查看職務說明
This senior leadership role is responsible for overseeing regional customer service, spares management, and customer escalation activities across Asia.
  • Lead customer service and spares operations across key semiconductor markets
  • Drive strategic customer engagement and supply planning alignment

關於我們的客戶

Our client is a globally recognized technology organization serving advanced manufacturing industries. With a strong international footprint and a commitment to innovation, the company supports mission-critical operations through industry-leading solutions, customer-focused service, and continuous operational excellence.

職務說明

  • Act as the senior point of contact for strategic customers across Asia, managing executive-level relationships and resolving complex service escalations.
  • Lead regional customer service and spares teams across multiple countries, fostering operational excellence and high-performance culture.
  • Direct demand forecasting activities by consolidating customer requirements and aligning material expectations with key stakeholders.
  • Collaborate closely with planning and supply chain teams to address material constraints, expedite critical deliveries, and improve service responsiveness.



理想的應徵者

  • Bachelor's degree or above in Engineering, Supply Chain, Business, or a related discipline.
  • Extensive leadership experience within the semiconductor equipment, advanced manufacturing, or high-tech sectors.
  • Proven success managing multicultural teams across Asia-Pacific markets.
  • Strong expertise in customer relationship management, executive communication, and escalation resolution.



福利待遇

  • Competitive executive-level compensation package with performance-based incentives.
  • Opportunity to lead a strategically important regional organization with broad business visibility.
  • Exposure to senior customer executives and cross-functional global leadership teams.
  • Career development opportunities within a highly innovative, international technology company.



聯絡
Ryan Han
職務編號
JN-092026-7103856
手機號
+886 955138162

職務概要

職務類別
採購與供應鏈
子類別
物流 - 客戶服務
產業
半導體
地區
新竹
合約類型
全職
招募顧問名稱
Ryan Han
招募顧問電話
+886 955138162
職務編號
JN-092026-7103856
辦公模式
在家工作或混合工作模式

Michael Page的多元化與包容性

在米高蒲志,我們不僅接受差異,更為之感到自豪。我們鼓勵來自不同背景的求職者申請這個職位,並致力於建設包容及多樣化的工作場所,讓每位員工都能茁壯成長。 如果您在招募過程中需要任何支持或合理的調整,請告知我們