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Customer Quality Manager

Taipei City Permanent View Job Description
This role leads a team of customer quality engineers to ensure product reliability, resolve quality issues, and enhance customer satisfaction for strategic accounts. It combines team leadership, project management, and customer engagement to drive continuous improvement and business performance.
  • Lead strategic quality for key global customer accounts
  • Strong exposure to cross-functional leadership and impact

About Our Client

Our client is a global leader in advanced connectivity and sensor solutions, serving high-growth sectors such as data communications and digital infrastructure. The organisation emphasises innovation, quality excellence, and strong customer partnerships to deliver reliable, high-performance products.

Job Description

  • Lead and develop a team of quality engineers supporting key customers.
  • Oversee quality assurance processes, audits, and compliance activities.
  • Drive root cause analysis and resolution of customer quality issues.
  • Manage improvement projects and align cross-functional teams.
  • Communicate quality performance and manage escalations with stakeholders.



The Successful Applicant

  • Bachelor's degree in engineering, with 7+ years relevant experience.
  • Proven leadership experience in quality or reliability engineering.
  • Strong knowledge of quality systems and analytical tools.
  • Excellent problem-solving, communication, and stakeholder skills.
  • Customer-focused mindset with strong influencing abilities.



What's on Offer

  • Opportunity to lead high-impact regional quality initiatives.
  • Exposure to global stakeholders and strategic business projects.



Contact
Winnie Lan
Quote job ref
JN-052026-7020812
Phone number
+886 2 8729 8203

Job summary

Job function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Industrial / Manufacturing
Location
Taipei City
Contract Type
Permanent
Consultant name
Winnie Lan
Consultant phone
+886 2 8729 8203
Job Reference
JN-052026-7020812

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.