This role is expected to have strong system integration skills to optimise the operation of customer service, driving around 10 team members to reach KPI and tackle special project, maintaining quality customer service and satisfaction for customers at high level.
- Join a fast-developing company with open-minded culture
- Join an innovative team with great well-being
This role is expected to have strong people management skills to drive around 10 team members to reach KPI and develop the most suitable strategy for optimising the performance of call centre, maintaining quality customer service and satisfaction for customers at high level.
- Join a fast-developing and dynamic company with open-minded culture
- Clear career progression with competitive salary
This role is expected to have strong analytic skills to evaluate and plan the training program for suppliers, maintaining high quality of supplier relationship and optimise performance.
- A booming and fast-paced company with open-minded culture
- Join an innovative and diverse team to create value
Based in Taipei, the Customer Service Team Manager is expecting to lead CS team to ensure high quality customer service is always provided to customers and maintain customer's satisfactory at high level.
- One of the leading travel e-commerce
- Obtain offices in more than 10 countries and continuously expanding
我們的客戶是來自台灣本土的旅游商城網站，近年主攻日本與韓國市場為台灣用戶提供更多的旅游資訊和服務。
- 台灣本土知名旅游商城網站
- 主攻日本、韓國市場
