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AI Digital Transformation / Customer Solutions Manager

Taipei City Permanent NTD1,500,000 - NTD1,800,000 per year View Job Description
We are seeking a AI Digital Transformation Consultant / Customer Solutions Manager to help enterprise customers successfully implement and adopt an AI Agent SaaS platform in the US market. This role acts as the key liaison between customers and internal product teams, ensuring clients achieve measurable business outcomes through AI-driven workflow transformation.
  • Join a fast-growing AI SaaS company driving enterprise AI adoption and workplace
  • Work closely with customers and product teams while gaining hands-on experience

About Our Client



Our client is an innovative technology company building an enterprise-grade AI Agent platform that enables organizations to successfully integrate AI into their business workflows.

With a strong focus on customer value and product innovation, they are helping businesses transform how work gets done through practical AI adoption.

Job Description

  • Partner with customers to understand business challenges and identify opportunities where AI Agents can improve operational efficiency.
  • Guide customers through onboarding, implementation, and adoption of the AI platform.
  • Build strong client relationships and serve as a trusted advisor throughout the customer lifecycle.
  • Gather customer feedback, product enhancement requests, and usage insights, communicating them effectively to internal product teams.
  • Conduct regular business reviews and usage assessments to maximize customer value and platform engagement.
  • Support customers in integrating AI Agents into day-to-day workflows and business processes.
  • Collaborate cross-functionally with product, engineering, and commercial teams to deliver an exceptional customer experience.
  • Monitor customer satisfaction and proactively address challenges to promote long-term retention and success.



The Successful Applicant

  • Minimum 2 years of professional experience in technology, consulting, finance, healthcare, e-commerce, legal, sales, marketing, or engineering industries.
  • Fluent English communication skills, both written and verbal.
  • Strong understanding of business operations and the ability to identify real-world workflow challenges.
  • Practical exposure to AI and Large Language Model (LLM) technologies.
  • Experience using AI tools such as Claude Code, Codex, ChatGPT, or similar solutions to solve real business problems.
  • Knowledge of Prompt Engineering, RAG, AI Agents, and related AI concepts.
  • Excellent stakeholder management and relationship-building skills.
  • Strong communication and presentation skills.
  • Self-motivated, customer-focused, and passionate about emerging AI technologies.



What's on Offer



An exciting opportunity to drive AI transformation while growing your career within an innovative and rapidly scaling technology company.

What's on Offer

  • Competitive compensation package, career progression opportunities, and exposure to leading AI technologies.
  • Collaborative, international work environment with direct impact on customer success and product innovation.
Contact
Jill Lai
Quote job ref
JN-072026-7069763
Phone number
+886287298222

Job summary

Job function
Sales
Specialisation
Account Manager
What is your area of specialisation?
Technology & Telecoms
Location
Taipei City
Contract Type
Permanent
Consultant name
Jill Lai
Consultant phone
+886287298222
Job Reference
JN-072026-7069763

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.