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  • MNC Retail 外商零售業 | Inventory Manager

    International
    Permanent
    • 負責委外製造供應鏈專案,整合指定供應商、製造夥伴與內部跨國團隊,推動供應商認證、物料準備、生產驗證及量產爬坡,確保專案符合時程、成本與品質目標。
    • 作為主要協調窗口,與採購、工程、品質、計畫、物流及財務合作,持續處理供料、產能與變更風險,並完成專案向穩定營運的移交。
    • 工作涵蓋供應商評估、試產、物料與產能整備、工程變更及量產交接,能將既有的採購、物控或製造經驗,延伸為跨部門供應鏈專案能力。
    • 透過跨國合作及與資深採購主管的密切協作,接觸總持有成本、製造配置、庫存責任與供應風險等議題,為後續朝供應鏈專案管理、委外製造管理或供應商管理發展累積經驗。
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  • MNC Retail 外商 | Contact Center Manager 客服主管

    Taipei City
    Permanent
    NTD1,260,000 - NTD1,540,000 per year
    • 負責客服中心整體營運與團隊管理,制定年度服務目標、完善作業流程及品質管理機制,提升問題處理效率與顧客滿意度。
    • 串聯業務、行銷、技術支援及服務據點,將顧客回饋轉化為具體改善行動,持續提升服務體驗與品牌信任。
    • 職責涵蓋團隊領導、年度目標、服務品質與流程改善,適合希望擴大管理範疇、建立可衡量績效的客服主管。
    • 透過與商務及技術團隊合作,從顧客反饋找出服務痛點並推動改善。依此職責範疇,可累積未來朝客服營運、服務品質或顧客體驗管理發展的實務經驗。
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