客服專員Customer Service Specialist- 醫藥/醫材/醫院體系(台北)

Taipei City Permanent
  • One of the world's leading MNC Medical Device/ Dental Consumables Manufacturers
  • Solid Training Environment with B2B CS and Aftersales Engagement

About Our Client

Our client is a worldwide leader in the leading MNC Medical Device/ Dental Consumables industry.With almost half-century history, they set up branch offices around the world with over +2500 employers in total. They have launched diverse various iconic product types in different regions in recent years.

Job Description



  • Communicates with our dealers while providing excellent customer service and accurate information (e.g. inventory levels, pricing, product information, re-orders, and pre-orders)



  • Secure customer master data maintenance
  • Goods import and customs clearance
  • Perform order processing according to system procedures
  • Create delivery and billing
  • Responsible for inventory control
  • Deal with repair, and handle warranty claims
  • Filing documentation
  • Take phone orders from customers
  • Direct contact with Sales Representatives
  • Cooperate with local warehouse staff

The Successful Applicant

  • Over 2+ years in Healthcare Customer Service Discipline, B2B/B2C
  • Adaptable to perform Stakeholder Management among Key Account/ Distributors
  • Ok to Good Level in English Oral

What's on Offer

One of the world's leading MNC Medical Device/ Dental Consumables Manufacturers, strong and stable team with great company culture, career progression and salary package!

Contact
Sam Huang
Quote job ref
JN-102021-4505618
Phone number
+886 2 8729 8257

Job summary

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Consultant name
Sam Huang
Consultant phone
+886 2 8729 8257
Job Reference
JN-102021-4505618