TW/HK Aftersales Head- Home Appliance/ Durable IOT (Taipei)

新北市 全職
  • One of the world's leading MNC Home Appliance Manufacturers
  • Brand-New Headcount with Regional Exposure and 30+ leadership scope

關於我們的客戶

Our client is a worldwide leader in Home Appliance industry.With almost a century history, they set up branch offices around the world with over 50000+ employers in total. They have launched diverse various iconic product types in different region, recognized as the largest appliance maker by units sold.

職務說明

  • Lead Field Services, Contact Centers, Spares, Service Engineering and aftermarket business development
  • Own OS P&L in the cluster and develop and implement OS product portfolio.
  • Secure a tight warranty cost control and support quality development.
  • Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.
  • Implement/review/enhance field service and contact center operations according to the sector business model strategy.
  • Drive and deliver operational KPIs



理想的應徵者

  • Over 5 years as After-sales Management Role experience in Home Appliance/ IOT/ FMCD (Fast Moving Consumer Durable)
  • Fluent in English oral and written
  • Adaptable to cooperate with Regional- North Asia Team



福利待遇

One of the world's leading MNC Home Appliance Manufacturers, strong and stable team with great company culture, career progression and salary package!

聯絡
Sam Huang
職務編號
4215446
手機號
+886 2 8729 8257

職務概要

職務類別
子類別
地區
合約類型
招募顧問名稱
Sam Huang
招募顧問電話
+886 2 8729 8257
職務編號
4215446