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Sr. Software QA Engineer

Taipei City Permanent NTD1,200,000 - NTD1,600,000 per year View Job Description
A growing MNC with strong business performanceAttractive benefits
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  • A growing MNC with strong business performance
  • Attractive benefits

About Our Client

My client is a leading software company, renowned for its exceptional innovation and outstanding business performance within the industry.

Job Description

Information Gathering for Debugging:

  • Identify the specific data required from users to effectively debug the software.
  • Create clear guidelines for customer service teams to gather accurate and relevant information from users.



Customer Interaction:

  • Assist the customer service team in responding to user inquiries related to bugs and issues.
  • Provide clear, actionable solutions or workarounds for users facing software or hardware problems.



Product Debugging:

  • Participate in the debugging of new software features and hardware, ensuring both meet quality standards.
  • Conduct comprehensive testing on new products to identify and resolve issues before release



Collaborate with Customer Service:

  • Work closely with the US customer service team to understand and replicate user-reported issues.
  • Analyze feedback and identify potential errors based on user reports.
  • Collect necessary logs from customer service to assist in debugging efforts.

The Successful Applicant

  • 5+ years of working experience in software testing
  • Familiar with software and hardware testing
  • Good communication skill
  • Fluent in English and Chinese
  • Experience in C# and Typescript is a plus
  • Experience in customer service is a plus

What's on Offer

  • A growing MNC with strong business performance
  • Attractive benefits
Contact
Nick Wei
Quote job ref
JN-092024-6543797
Phone number
+886 2 8729 8222

Job summary

Job function
IT
Specialisation
IT Development
What is your area of specialisation?
Technology & Telecoms
Location
Taipei City
Contract Type
Permanent
Consultant name
Nick Wei
Consultant phone
+886 2 8729 8222
Job Reference
JN-092024-6543797

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.