Sr. Customer Quality Engineer <Semiconductor Materials>

Hsinchu City Permanent Work from Home or Hybrid View Job Description
This position involves overseeing product/customer quality, ensuring the product performance and quality information meets or exceeds customer expectations.
  • Global Leader of the chemicals / materials provider especially in Semiconductor.
  • Comprehensive Career Development and Benefits.

About Our Client

  • Our client is a large organization operating in the chemicals industry. They are a multinational corporation with a solid reputation for delivering innovative, high-quality products. Their wide influence spans across numerous countries.

Job Description

  • Implement appropriate quality controls for specific products - implement specifications, control limits & trend rules in SPC software.
  • Review intermediate & product control charts as part of the PCS (Process Control System) process. Investigate trends in product data, determine root cause, & implement corrective or improvement actions.
  • Investigate & resolve out-of-control product parameters with batches in production.
  • Lead Material Review Board meetings for product issues.
  • Perform internal quality audits.
  • Prepare qualification plan for changes led by quality team; help design qualification plan for changes owned by other functions.
  • Investigate and resolve customer quality and performance complaints.
  • Respond to customer requests regarding specification improvements and information on product manufacturing process (control plans, process flow, quality systems, etc).

The Successful Applicant

  • Degree in a technical discipline such as Chemical Engineering, Chemistry, or Materials Science.
  • Demonstrated ability to solve problems of a technical nature.
  • Experience using statistical techniques such as Statistical Process Control (SPC), Measurement Systems Analysis (MSA), and Failure Mode & Effect Analysis (FMEA) to improve processes.
  • Required fluent English communication skills.
  • Minimum of 5 years of experience in at least one of the following areas: quality engineering, formulation development, analytical science, statistics, process engineering, chemical manufacturing, semiconductor manufacturing.
  • Experience working with customers and/or suppliers to resolve challenging technical problems under tight deadlines.
  • Experience using formal problem-solving techniques (8D, FMEA, fishbone, 5 why, etc.) is desired.
  • Experience with statistical software, such as JMP.
  • Strong verbal and written communication skills along with strong attention to detail.

What's on Offer

  • Comprehensive benefits package.
  • Opportunities for professional growth within a large organization.
  • A diverse and inclusive workplace culture.
Contact
Eddie Chien
Quote job ref
JN-032025-6700742
Phone number
+886 2 8729 8260

Job summary

Job function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Semiconductors
Location
Hsinchu City
Contract Type
Permanent
Consultant name
Eddie Chien
Consultant phone
+886 2 8729 8260
Job Reference
JN-032025-6700742
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.