Service Manager - Consumer Electronics
Attractive compensation & benefits
About Our Client
Our client is a leading player within the global consumer electronics space known for its forward-thinking technology innovation.
- After service KPIs management & improvement.
- Regular overview service inventory status & costs.
- Product approbation following(BSMI/NCC/Battery/ROSH)
- Spare parts moving control & forecast optimization
- Ensure the overall lead-time performance, quality and customer satisfaction
- Optimize internal flows. Lead continuous improvement and business transformation projects
- Quality issue improvement & following.
The Successful Applicant
- Experience within consumer electronics customer service management
- Return Merchandize Authorization (RMA) highly regarded
- Call center experience preferred
- Problem-solving personality and fast-paced
What's on Offer
Within a global leading MNC driven by tech and innovation, this role will give you strong exposure into a truly leadership position that sits in the heart of the business model.