Service Head

台北 全職
  • Leading multinational company
  • Comprehensive package

關於我們的客戶

Leading multinational company

職務說明

1. Formulate the strategic direction of maintenance operations and formulate operational strategies and methods in accordance with SEA goals.

2. Responsible for planning and reaching the KPIs that the maintenance department should reach and the EBTs that should be reached every year.

3. Complete all communication goals and related reports required by the company and SEA

4. Ensure that the company's service operations comply with the company's relevant policies and procedures.

5. Ensuring the operation team and urging the maintenance personnel to improve work efficiency, ensure the quality of work, and improve customer satisfaction.

6. According to business conditions, adjust maintenance service outlets and staffing, and handle major incidents that occur at maintenance points.

7. Monitor the failure rate and maintenance process of the maintenance elevator through the operating system, and provide timely feedback to customer complaints

8. Other tasks arranged by superiors.

理想的應徵者

1. University degree or above

2. More than 8 years of working experience in the elevator industry, fully familiar with elevator structure and technology, and experience in maintenance services and customer management is preferred.

3. More than 5 years of experience in maintenance department or related business management.

4. Good English listening, speaking, reading and writing skills.

5. Proficiency in operating office software.

6. Excellent interpersonal communication skills, strong problem analysis and problem solving skills.

福利待遇

Comprehensive package

聯絡
Amy Chang
職務編號
4151440
手機號
+886 2 8729 8274

職務概要

職務類別
產業
地區
合約類型
招募顧問名稱
Amy Chang
招募顧問電話
+886 2 8729 8274
職務編號
4151440