Retail Operation Executive
Potential growth of the brand
Great company vision and values
About Our Client
Our client is a leading European company in the global apparel and accessories market. They have a unique business model. They are relatively new in Taiwan with a lot of potential to grow. They are now looking for a Retail Operation Executive to support the Area Manager.
- Develop and monitor closely the action plan and incentive program to achieve the preset target.
- Update and prepare daily and monthly quantitative and qualitative sales report for all direct stores in the network.
- Control and maintain the approved annual store budget for the whole retail operations.
- Monitor the operation status of the stores and provide recommendations or solutions to improve the retail operation regularly to the Area Manager.
- Ensure all operational policies and procedures are thoroughly communicated to all retail sales team in a timely manner thru mails, memo and notices.
- Support the Store Managers to maintain a high level of customer service in the stores and liaise with company contact to handle all after sales services and customer's feedback.
- Collaborate with various supporting team and vendors for managing store renovation, store relocation and new store openings and assist on the set up of store operation.
- Oversee and consolidate all uniform orders for the retail sales team.
- Support all administration work for staff sales operation.
- Assist the Area manager to execute ad hoc projects and related administrative work
The Successful Applicant
- 3 years of retail operation and administration experience, luxury experience is a plus
- Good understanding of sales in a luxury retail environment.
- Must be a good team player, self-motivated, proactive, customer-oriented and multi-tasking.
- Flexible, good common sense, strong analytical and problem solving skills.
- Excellent interpersonal and communication skills in both verbal and written.
- Proficient computer skills and proficient in MS Excel, Word, and PowerPoint
- Positive attitude, Independent and self-motivated
What's on Offer
- Attractive career progression and competitive salary
- Flexible working environment