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Head of Technical Support

Taipei City Permanent View Job Description
This role leads technology integration and technical support for advanced meeting room and large-venue solutions. You will shape AV-over-IP strategies and empower teams to deliver exceptional customer experiences worldwide.
  • Drive next-generation ProAV technology strategies
  • Lead global technical integration and support excellence

About Our Client

Our client is a global leader in visual solutions, committed to innovation and delivering cutting-edge collaboration and large-venue experiences.

Job Description

  • Lead technology integration across meeting room and large-venue solutions
  • Oversee technical support operations to ensure superior customer experience
  • Develop training and enablement programs for partners and customers
  • Collaborate with testing and solutions teams for interoperability readiness
  • Drive scalable AV-over-IP and control system strategies for global markets

The Successful Applicant

  • Holds a Bachelor's or Master's degree in Engineering, Computer Science, or related field
  • Has 10+ years of experience in ProAV or IT/AV integration roles
  • Possesses expert knowledge of AV-over-IP, control systems, and large-venue solutions
  • Demonstrates strong leadership and cross-functional team management skills
  • Brings strategic vision and hands-on technical expertise to complex projects

What's on Offer

  • Opportunity to lead ProAV technology innovation in Taiwan
  • Leadership role with high impact on technology innovation and customer success
Contact
Tom Wu
Quote job ref
JN-122025-6894603
Phone number
+886287298218

Job summary

Job function
Engineering & Manufacturing
Specialisation
Field Services / Maintenance
What is your area of specialisation?
Technology & Telecoms
Location
Taipei City
Contract Type
Permanent
Consultant name
Tom Wu
Consultant phone
+886287298218
Job Reference
JN-122025-6894603

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.