Customer Service Representative (Health Care sector) - Taipei
Leading Multinational company in Healthe Care sector -
Total solution provider of Oral Care -
Our client is a world leading MNC in health care sector that provides total solution oral care products.
- Contacting with customers through various channels such as e-mail and inbound calls.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Acknowledge and resole customer complaints and respond promptly to customer inquiries.
- Keep records of customer interactions, transactions, comments and complaints.
- provide professional customer support and ensure customer satisfaction.
- Making orders and supports logistics & inventory.
- Minimum 3-5 years of experiences in customer service/call center.
- Health care industry preferred.
- Good communication and inter-personal skills, good English is plus.
- Familiar with ordering and SAP system
Wonderful MNC company culture, direct reporting line to Supply Chain Leader in Taiwan and great salary compensation! No need to take shift, 9am-6pm working hours.