Customer Relationship Manager (US/EU) - Smart Payment

Taipei Permanent
  • Trust relationship customer management through win-win strategy.
  • New business development in US and EU market. (smart payment solution)

About Our Client

Our client is a leading R&D/Manufacturing company focused on delivering commerce specific solutions to the payment industry. They develop key component modules and cost-effective secure platform architectures that can be leveraged to design custom solutions for its customers/partners. Today, their technology can be found in millions of devices including cloudPOS and mPOS devices, desktop and mobile POS terminals, PIN pads and multilane peripherals, outdoor payment terminals, NFC readers, gaming machines, cashless ATMs, kiosks, and countless other commerce solutions.

Job Description

  • Business strategy planning and execution upon product, system and solution.
  • Trust relationship customer management through win-win strategy for Account management upon the scope of relationship optimization R&R.
  • Optimize company's procedure of RMA/SS/OF/ING/ RTF/PDP for maximum the customer relationship optimization upon the Win-Win business relationship.
  • Business channel planning and development in global market includes XOP , system and solution and increase the business market share.
  • Business development and new inquiry management.
  • Setup the new inquiry handling system for global market.
  • Business strategy for XOP, system and solution.
  • Comprehension of procedure spirits (inquiry/RMA/SS preparation/PDP procedure) to support business development and Account management as win-win business strategy.
  • Real time Forecast management to realize customer demand.

The Successful Applicant

  • The personality is proactive and resistant to stress.
  • Good communication skills and clear thinking, good logical concepts, and a sense of responsibility.
  • Have organizational and management skills to work with the team.
  • make good use of resources to achieve work and customer goals.
  • IT Products general knowledge.
  • Good English listening, speaking, reading and writing skills.
  • Experience in business management in the electronics industry.
  • Ability to independent working.

What's on Offer

  • Excellent salary and benefits: Guaranteed Annual Salary 14.5 Months
  • Encourage self-growth:Full subsidy for education and training
Natalie Chu
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Phone number
+886 2 8729 8243

Job summary

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Consultant name
Natalie Chu
Consultant phone
+886 2 8729 8243
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