CS Team Leader (Digital Insurance)
- 應徵
- 儲存工作
Bullet points
Rising Start Up Digital Insurance Company with APAC exposure
Solution provider of Digital Insurance, general insurance and device protection
關於我們的客戶
Our client is a rising start-up technology company, devoted in providing all variety of digital insurances and is now actively expanding the products types. The client's group includes a number of market-leading players in insurance and device protection.
職務說明
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Acknowledge and resole customer complaints and respond promptly to customer inquiries.
-
Keep accurate records and document customer service actions and discussions and analyse the reports to find insights.
-
Keep ahead of industries developments and apply best practices to areas of improvement.
- Set a clear mission and deploy strategies focused towards that mission.
理想的應徵者
- Minimum 4+ years of experiences in customer service.
- Insurance industry preferred.
- Equipped with Brokerage License.
- Great level in written and spoken English & Mandarin.
- CS team management experience.
福利待遇
To grow with the innovation rising star in the digital insurance sector, direct communication with Taiwan Operation Manager and leading a team of 4-5 CS specialist. Energetic and MNC company culture and great salary compensation!