Day to day execution of IT Infra operations activities should be a major component of the role, including support of end user PCs, network, phone system/mobile, printing system, meeting room facilities, computer room facilities, also factory IT facilities.
Maintain high customer satisfaction by delivering excellent support service
Identify opportunities for improved reliability, supportability or efficiency & incorporate into plan
Work with line manager to recommend appropriate solutions
Regularly update site service levels, project activities, with line manager
Assist on budget management
Part of the Global Site Infrastructure Team
Project delivery at one or more sites covering multiple segments